Privacy Policy

What data do we collect?

This privacy policy will explain how our organization uses the personal data we collect from you when you use our services.

InfoTiles collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Information about your type of service plan.
• Information about your interactions with our solutions, which includes the date and time of any requests you make, data content you’ve watched, and your interactions with other InfoTiles users.
• User content you post to InfoTiles including messages you send and/or receive via InfoTiles and your interactions with the InfoTiles Customer Service team.
• Technical Data which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the Service, unique device IDs, device attributes, network connection type (e.g. WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, information enabling digital rights management and operating system.

How do we collect your data?

You directly provide InfoTiles with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our solutions via your browser’s cookies.

How will we use your data?

InfoTiles collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

If you agree, InfoTiles will share your data with our partner companies so that they may offer you their products and services.

• Microsoft
• Google
• Hubspot
• Facebook
• LinkedIn
• Posthog

When InfoTiles processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Keeping your data safe

We are committed to protecting our users’ personal data. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including pseudonymisation, encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.

Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the InfoTiles Service.

Marketing

InfoTiles would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop InfoTiles from contacting you for marketing purposes.

What are your data protection rights?

InfoTiles would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request InfoTiles for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that InfoTiles correct any information you believe is inaccurate. You also have the right to request InfoTiles to complete the information you believe is incomplete.

The right to erasure – You have the right to request that InfoTiles erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that InfoTiles restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to InfoTiles’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that InfoTiles transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Email us at: contact@infotiles.no
Call us:+47 906 19 364

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

InfoTiles uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our solutions

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – InfoTiles uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – InfoTiles uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. InfoTiles sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Changes to our privacy policy

InfoTiles keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1. February 2022.

How to contact us

If you have any questions about InfoTiles privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: magne.eide@infotiles.no
Call us: +47 990 21 500

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that InfoTiles has not addressed your concern in a satisfactory manner, you may contact the The Norwegian Supervisory Authority (Datatilsynet).

Email: postkasse@datatilsynet.no

Address:  Postboks 458 Sentrum, 0105 Oslo, Norway