Norwegian fjord , InfoTiles Delta AI assistant for water and wastewater network management
AI Decision Support · InfoTiles
Δ Delta

Delta, AI Assistant for Water & Wastewater Utilities

Most water networks hold decades of operational knowledge. It lives in databases no one queries. Delta Delta makes it answerable in plain language, in seconds.

Request a demo See Delta running against your network data.

AI Assistant for Water and Wastewater Network Management

Delta Delta is an AI assistant built on top of your water or wastewater network. It translates the structural knowledge locked inside that model , topology, flow estimates, risk scores, telemetry , into direct, conversational answers.

Ask about a pressure zone, a failing asset, a catchment with elevated infiltration, or the consequence of a planned intervention. Delta Delta returns a reasoned answer grounded in your actual network data , not generic hydraulic knowledge.

No calibrated hydraulic model required. Delta Delta delivers flow estimates and fault context using graph algorithms across pipe topology , removing the single biggest barrier to AI adoption in water utilities.

"The LLM is the reasoning layer. The network model is the knowledge base. Neither is sufficient without the other."

Telemetry, Risk Scores, and Graph-Based Hydraulics , No New Data Collection Required

Answers are composed from multiple data layers that PipeFusion already holds. No new data collection is required , the reasoning layer sits on top of existing water utility asset management models.

Layer 1
Live telemetry (SCADA)Pressure, flow, alarms, and operational events from the network in real time.
Layer 2
Graph-based network modelHydraulic parameter estimation using graph algorithms across the pipe topology.
Layer 3
PipeFusion risk scoresPer-asset condition index, failure probability, and remaining service life estimates.
Layer 4
Rehabilitation cost dataUnit costs for repair, lining, and replacement tied to pipe material, diameter, and condition.

Predictive Maintenance, Rehabilitation Prioritisation, and Inflow & Infiltration Analysis

Delta Delta's scope is deliberately bounded to areas where InfoTiles data provides genuine depth. Capabilities outside this scope are not surfaced.

Pipe network risk analysis

Query risk scores, explain the drivers behind a specific segment's ranking, and compare candidate assets for intervention sequencing.

Rehabilitation prioritisation

Generate cost-ranked intervention lists from risk data and rehabilitation method costs, with transparent methodology.

Fault context on demand

Surface hydraulic context around an active alarm , upstream topology, adjacent risk scores, recent telemetry , without manual correlation.

Reduce inflow and infiltration (I&I)

Combine SewerIntelligence I&I telemetry with PipeFusion risk scores to prioritise CCTV inspection plans, structured and ranked.

PipeFusion risk model SewerIntelligence I&I Graph-based hydraulics Rehabilitation cost estimation Predictive maintenance Water utility asset management

Decision Support in Action: I&I Inspection Prioritisation Using Live Network Data

The example below is an actual prompt run against a utility network. Delta Delta combines SewerIntelligence I&I telemetry with PipeFusion risk scores to generate a prioritised CCTV inspection plan , structured, ranked, and ready to act on.

Delta AI assistant , CCTV I&I inspection prioritisation using PipeFusion risk scores
Live query · SewerIntelligence I&I telemetry + PipeFusion LoF/CoF risk scores

What Water and Wastewater Utility Teams Say

"We went through the solution with our IT department, and they were impressed by how InfoTiles handled data security. Everything runs within Microsoft, no data leaves the system, and nothing is used for model training."

Utility manager

"The AI assistant does the same calculations that would take me two days and digging around in the database to find."

Network responsible

"If you are wondering about something, you can actually ask follow-up questions."

Utility operator

"It will find the same thing I find, just much faster."

Utility user

How Delta Works: Retrieval-Augmented Generation on Your Network Model

Delta Delta uses a retrieval-augmented generation (RAG) approach. At query time, relevant segments from the network model, risk scores, and reference documentation are retrieved and injected into the LLM context. The model does not retain state between sessions and is not fine-tuned on customer data.

Infrastructure: Microsoft Azure AI Foundry, EU-hosted, stateless inference, no training on customer data. The LLM is replaceable; the retrieval and context construction pipeline is where the domain specificity lives.

Human-in-the-loop is embedded at the formal recommendation layer. Delta Delta surfaces evidence and methodology; decisions requiring sign-off remain with the operator or asset manager. This is a design principle, not a disclaimer.

EU-Hosted, NIS2-Aligned, and Built for Critical Infrastructure Procurement

Delta Delta is Norwegian-built and operated. For utilities managing critical infrastructure, this matters structurally.

EU-hosted infrastructure

Runs on Microsoft Azure AI Foundry within EU/EEA regions, under standard EU/EEA data processing agreements.

Stateless inference

Each session is independent. Nothing persists beyond the session boundary. No customer data is used for model training.

NIS2 and Norwegian security compliance

Designed to operate within NIS2 and applicable Norwegian security legislation. Access controls and retrieval pipelines are built to satisfy procurement requirements, not added after the fact.

Why Delta — The Mathematics of Change, the Hydrology of Convergence

Δ mark
Three layers · One symbol

In the Heimskringla — Snorre Sturlason's thirteenth-century chronicle of the Norse kings, the land is described through its landmarks: the headlands, the rivers, and the varder. Stone cairns built on high ground to mark passage, to say someone was here, this is the way. Each cairn assembled by human hands, one stone at a time, accumulating into a permanent signal visible across distance and time.

Delta Delta carries three layers of meaning in a single symbol. In mathematics, it is the symbol for change, the difference that matters, the anomaly that demands attention. In hydrology, a delta is where flows converge and are understood, where a network meets the wider world. And the cairn: the ancient waymarker built stone by stone by those who came before, so that those who follow know where they are and where to go next.

Your network already holds the knowledge, in telemetry, in risk scores, in decades of operational data. Delta Delta assembles it, makes it speakable, and passes it forward — so the next person always knows where they stand.

Delta Is Live with Norwegian Water Utilities, International Rollout Underway

Delta Delta is now in production with Norwegian water utilities as the first wave. Expansion to further markets is underway.

See Delta Delta running against your network data.

Request a demo

Frequently asked questions


How does AI help prioritise pipe rehabilitation?

Delta combines PipeFusion per-asset risk scores with rehabilitation cost data to generate cost-ranked intervention lists with transparent methodology, no manual correlation required.


Can Delta reduce inflow and infiltration (I&I)?

Yes. Delta combines SewerIntelligence I&I telemetry with PipeFusion risk scores to prioritise CCTV inspection plans, structured, ranked, and ready to act on, helping utilities systematically reduce I&I.


What data does Delta use?

Delta draws on four layers: live SCADA telemetry, a graph-based hydraulic network model, PipeFusion per-asset risk scores, and rehabilitation cost data. No new data collection is required.


Is Delta integrated with SCADA systems?

Yes. Delta ingests live SCADA telemetry, pressure, flow, alarms, and operational events, as one of its four data layers, enabling real-time fault context and network analysis alongside risk and rehabilitation data.


Does Delta need a calibrated hydraulic model?

No. Delta uses graph-based parameter estimation across the pipe topology, removing a significant deployment barrier for utilities that have not completed hydraulic model calibration.


Where is Delta hosted, and who sees customer data?

Delta runs on Microsoft Azure AI Foundry, EU-hosted. Inference is stateless; nothing persists between sessions, and no customer data is used for training. Access is via Microsoft Entra ID.


Is Delta NIS2 compliant?

Yes. Infrastructure and access controls align with NIS2 obligations and Norwegian security principles for cloud services. Data processing follows EU/EEA standards.


Can Delta replace my SCADA or asset management system?

No. Delta is a decision support layer. It surfaces evidence and ranked recommendations at the point a decision is needed; sign-off remains with the operator.


What happens if my network model data is incomplete or has gaps?

Delta is designed to work with real-world data quality. Where gaps exist, it surfaces uncertainty rather than masking it , recommendations are always traceable to the underlying data layers, so operators know when confidence is lower.


How does Delta handle intermittent or missing telemetry?

Delta distinguishes between live and historical telemetry in its context object. If a sensor is offline or returning anomalous values, Delta flags this in its response rather than inferring from stale data silently.


Can Delta analyse both water and wastewater networks in the same deployment?

Yes. Delta supports combined deployments where a utility operates both networks. Water network queries draw on WaterIntelligence and PipeFusion data; wastewater queries integrate SewerIntelligence I&I telemetry. Each query is scoped to the relevant network context.


How does Delta explain its recommendations , can we see the reasoning?

Yes. Explainability is a design principle, not an afterthought. Delta surfaces the methodology behind each recommendation , which risk scores, cost inputs, and network parameters drove the output , so asset managers can audit and defend decisions internally.