Smarter Metering.
Real Operational Impact.

Use your meter data for more than billing. MeterOps helps utilities detect leaks faster, cut losses, and improve customer service—without vendor lock-in or new infrastructure.

Introducing MeterOps

Unlock more from your meter roll-out

Move beyond billing—use smart meter data to reduce losses, support field teams, and engage customers

Leak detection in minutes

Catch abnormal consumption and continuous flow events as they happen—before they become costly leaks or burst pipes.

Accurate billing without disputes

Deliver verified reads to your Customer Information System with zero manual handling. Reduce errors, improve trust, and speed up invoicing

Transparent customer insights

Turn usage data into simple dashboards that help municipal staff understand water use and guide reduction efforts.

Our Approach

Turn meter readings into full-network insight

Smart meter deployments are often justified by billing savings, but that’s only the beginning. MeterOps combines high-resolution consumption data with pressure, weather, and tariff metadata to surface operational issues, detect losses, and support planning. Everything is streamed, structured, and aligned in one place, without building new IT infrastructure.

River estuary drone viewby Nathan Anderson
Our Solution

Real-time intelligence from every device

Actionable leak detection

ML models flag abnormal usage by zone, helping field teams prioritise and act, cutting investigation time by up to 60 %.

Non-revenue water under control

MeterOps reconciles reads against supply flows to expose hidden losses, even in partial DMA networks.

Data that drives customer service

Enable proactive communication, leak alerts, social tariffs, and conservation nudges, using clean, reliable data

Product Features

Built for operational teams—not just billing

MeterOps helps utilities act on data, not just collect it. From leak alerts to rollout monitoring, everything is designed to support daily operations, network performance, and long-term planning.

WaterIntelligence water data product screenshot

Seamless data ingestion

• Connect to any AMI or AMR system; Sensus, Kamstrup, Diehl, Itron, and more
• Bulk provisioning and auto-discovery of new devices
• Built-in privacy controls and GDPR compliance

WaterIntelligence water data product screenshot

Advanced analytics & alerting

• Detect leaks, tampering, backflow, and low signal issues in real time
• 5-minute granularity for high-precision diagnostics
• Custom thresholds for households and DMA zones

Pipefusion water data product screenshot

Flexible integrations

• REST and downloadable exports to CIS, CRM, billing, SCADA, CMMS, GIS
• Support for external data (weather, tariffs, topography)
• Easy identity/authentication via Entra ID and more

SewerIntelligence water data product screenshot

Rollout monitoring & reporting

• Track installation progress
• Identify and fix non-reporting devices early
• Use dashboards to support procurement, planning, and risk

"MeterOps lets us use smart meter data for far more than billing. We’re now identifying household leaks within hours and helping customers before they even notice a problem."

Nord Normand

Optimisation Engineer, Trondheim

"InfoTiles has created valuable insight through small, but smart investments. It provides justification for the IoT concept and shows how important digital competence is in all parts of the organisation."
Lillestrøm employee profile photo

Torbjørn Pedersen

Director of Digitalisation, Lillestrøm Municipality

"We chose InfoTiles because we didn't want to spend a lot of time and money building a platform ourselves. Now that we are becoming more numbers and facts-based in our operations, we can make our services more efficient."
Molde employee profile photo

Marianne Stokkereit Aasen

Municipal Director, Molde Municipality

Frequently Asked Questions

MeterOps

Can't find what you're looking for? Book a call with our team to connect and learn more about how our water data and operational solutions can support your infrastructure management strategy.

How does MeterOps integrate with our existing AMI system?

MeterOps offers out-of-the-box connectors for leading metering head-end systems and MQTT/REST endpoints. New integrations are typically completed within 72 hours.

What are the advantages of using an agnostic solution like MeterOps?

No vendor lock-in: You can work with any meter supplier, avoiding dependency on one manufacturer.
Future-proof: Easily integrate new meter types and protocols as technology evolves.
Improved data consistency: Standardised data across systems leads to better analytics and faster decision-making.

Can MeterOps run without PipeFusion?

Yes. But using PipeFusion’s data engine enables spatial context, validation, and device-to-network alignment for superior outcomes.

What data frequency is supported?

Utilities currently stream reads at intervals from 24 hours down to 5 minutes. MeterOps’ event-based architecture can scale to sub-minute data if required.

How much historical data can we analyse?

Default retention is five years at native resolution. Older reads are archived at 20-minute granularity. Longer retention is available upon request.

How is pricing structured?

MeterOps is priced per active meter per month, with tiered discounts available for large roll-outs. Storage and data retention appropriate to the use case are included.

Connect with the InfoTiles team

Schedule a call with our team to discover how we work with water and wastewater utilities around the world to reduce costs and increase the sustainability of water infrastructure.